VAPETIME RETURNS AND WARRANTY POLICY
There is always that occasion when a product maybe faulty or does not work as it should and we will try to rectify any problems. However in certain circumstances, we are unable if any of the following have occurred and are visible:
The following examples of incorrect use and lack of maintenance are not covered:
E-liquid leakage on electrical hardware (MODS/battery units): e-liquid damage can arise from liquid seeping into battery unit’s electrical components:
To avoid this:
Care Of Equipment:
DO NOT DISSASEMBLE OR TAKE APART ELECTRICAL HARDWARE:
Any evidence of tampering or screw removal will void any warranty.
E-Liquid:
VAPETIME WARRANTY POLICY
We offer a 3 month warranty on all products from the date of sale.
You will be required to demonstrate proof of purchase for all warranty claims and exchanges and in most cases must provide the original packaging including manufacturer’s warranty (if included).
Please note that we will not be able to receive any items with excessive use and abuse, excessive wear & tear or damage. Some products we carry may have a longer warranty directly with the manufacturer;
You may return most new, unopened or unused items within 14 days of purchase for a full refund.
If you have any questions regarding the Vapetime Warranty Policy or any products, please do not hesitate to speak to a member of staff.